AUCTION HELP MENU
BIDDERS FAQ:
Minimum Bid Requirements
-The website site works most optimum with PC Windows (IE 7, IE 6 or FF3) or Mac OS X (FF3). Other browsers such as Safari may function, but have not been thoroughly tested nor are they supported by VA.
-A firewall might block connections to the auction server.
-Any DSL connection will be the correct speed.
Restricted Auctions
A auction house may restrict the participants in their auction. Restricted auctions require additional bidders to provide additional to ensure that their bids are processed in a timely and efficient manner. Such information disclosure include banking references and credit check.
Bid Increments
Bid Increments are determined by the auction house with which you are placing a bid. However, if no specific bid increments are indicated by that auction house.
The default bid increments are:
=$10 increment $2
=$30 increment $3
=$50 increment $5
=$100 increment $10
=$200 increment $20
=$300 increment $25
=$500 increment $50
=$1000 increment $100
=$2000 increment $200
=$3000 increment $250
=$5000 increment $500
=$10000 increment $1000
=$20000 increment $2000
=$30000 increment $2500
=$50000 increment $5000
=$100000 increment $10000
=$200000 increment $20000
=$300000 increment $25000
=$500000 increment $50000
=$1000000 increment $100000
=$2000000 increment $200000
=$3000000 increment $250000
=$5000000 increment $500000
=$10000000 increment $1000000
Presale Bids
Pre sale bids are placed before the auction.
Once the auction starts, the starting bid is determined as follows:
1.) No pre sale bids: default starting bid, up for bidding.
2.) One pre sale bid: starting bid for pre sale bidder, asking bid one increment up, pre sale bidder will bid with the pre sale bid he placed against other bidders, this will happen automatically. The auction clerk can not distinguish between a pre sale bid and an online bid
3.) Two or more pre sale bids, only one being the highest: The second highest pre sale bid plus one increment goes to the highest pre sale bidder, asking bid is that plus one increment. Pre sale bidder will bid with the pre sale bid he placed against other bidders, this will happen automatically. The auction clerk can not distinguish between a pre sale bid and an online bid.
4.) Two or more pre sale bids, but two are exactly the same: Pre sale bidder who placed his pre sale bid first gets the first bid at his pre sale bid, asking bid is that plus one increment.
Reserve Price
A reserve is the minimum price the seller (consignor) is willing to accept and below which the seller’s property will not be sold. The seller (consignor) assigns an appropriate reserve, which is confidential. Unless otherwise indicated, property sold at VA is offered subject to a reserve.
How will I know if my bid is successful?
When a bid is accepted the virtual auctioneer will point at the screen and at the end of the lot, it will appear in the "items you have won in this auction" section on the lower left hand side. After the completion of the sale, you can verify in the my items won screen in the my account section. You will also receive an email notification with payment and shipping instructions.
How do I pay for my item?
After a sale is complete you will receive an email with payment and shipping instructions. To view your invoice or make a payment, log into the My Account section and click on buyers section and then the invoice tab to view an invoice. An invoice will also be emailed to you once its generated in the system.
To make a payment select the payment tab and to complete your down payment or balance.
How does shipping work?
Your default shipping address is indicated in the my account section. Please make any changes to this address accordingly. On the invoices page a buyer can incidicate their shipper number and prefered shipping method for the item. If special shipping terms are required, please send an email accordingly. Each item uploaded by the cosigner has a defualt shipping method. If you have questions about shipping or insurance, the auction house can tell you the details accordingly. A tracking number and ship date will be added to your invoice once the item has shipped.
Payment Terms
Each auction house determines their own payment terms and will be indicated by that company. The default payment terms are deposit within 24 hours of the sale and the remainder within 4 days.
Terms and conditions
Terms and conditions can be found in the main menu. Prior to registering for the site you must read and agree to the terms. The Conditions of Sale vary from auction house to auction house and additional terms will be speficied on the sub domain of that particular auction in the account sign up page. Please be aware.